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Services

Software services for the way your business works.

Improve your website, connect your tools, replace repetitive work, or build a new product—with one technical partner from planning to support.

What do you need help with?

Start with the problem your team faces. Each service below explains the work involved; if your needs cross several areas, we can agree a combined scope.

Ongoing partnership

Keep your software maintained and plan its next improvements

Managed Support →

How the work is agreed

Choose the starting point, then agree the scope

Services describe what we do. These arrangements describe how we work together: assess a problem, deliver a defined change, or provide ongoing support.

Pricing and timing are agreed after reviewing your scope, access needs and delivery priorities. We define deliverables, price and responsibilities before work begins. Larger projects are split into phases you approve individually. Ongoing support is agreed separately, including coverage and capacity for improvements.

  1. 01

    Digital Systems Audit & Roadmap

    A focused assessment of your current processes, software, infrastructure and bottlenecks, followed by a prioritised technical roadmap.

    Current stateFindingsRoadmap
    Start with an audit →
  2. 02

    Build or Modernise

    A defined delivery engagement for a website, web application, internal platform, integration, mobile app or infrastructure-modernisation project.

    PlanBuildTestLaunch
    Discuss a project →
  3. 03

    Managed Technology Partner

    Ongoing monitoring, maintenance, technical planning and continuous improvement for systems that remain important after launch.

    MonitorMaintainImprove
    Discuss ongoing support →
CustomerWebsiteMobileAutomationCRMPaymentsReportingCloud

FAQ

Choosing and starting an engagement

We are not sure which service we need. Where do we start?
Start with a conversation rather than trying to pick from the list. Most engagements that begin with uncertainty start as an audit, because the cheapest possible mistake is a few weeks of assessment and the most expensive one is six months building the wrong thing. If the right answer turns out to be obvious in the first call, we will tell you and skip the audit.
What is the difference between an audit and a project?
An audit answers "what should we do and in what order". It produces a written architecture direction and a phased roadmap, specific enough for any competent development team to estimate from. A project builds and ships a defined thing. Audits are deliberately written so you can take them to your own team or another supplier — if the output only makes sense to the firm that wrote it, it was a sales document.
Do you work on a fixed price or a time basis?
Defined pieces of work with clear boundaries — an audit, a website, a specific integration — are normally fixed price, because you should know the number before you commit. Longer or more exploratory work is usually a fixed price per phase, so you approve each stage rather than signing off an open-ended total at the start. Ongoing support is a monthly arrangement.
Will you take over a project another developer started?
Often, yes. We would first review the codebase, infrastructure and documentation to establish what state it is genuinely in, and give you an honest assessment — including if the finding is that continuing costs more than restarting. That review is worth doing before either side commits.
Can you maintain a system you did not build?
Yes, provided it uses technologies we run in production and we can get proper access to the code and infrastructure. We would start with an assessment to establish the risks, the update backlog and what monitoring exists, so the support arrangement is based on the real state of the system rather than an assumption.
Can you work alongside our existing supplier or agency?
Yes. A common arrangement is that another supplier handles design or marketing while we handle the application, integrations and infrastructure. Clear ownership boundaries and a shared understanding of who is responsible for what matter far more than the tooling.
Do you train our staff to use what you build?
Yes. Handover includes walkthroughs for the people who will actually use the system day to day, plus written documentation. Adoption is where most internal software quietly fails, and a system people route around is a wasted investment however well it is built.
Will you sign a non-disclosure agreement?
Yes, and we are happy to sign yours rather than insist on our own. Client names and confidential details are omitted from anything published on this site unless permission has been given explicitly.

Not sure where to begin?

Begin with a conversation. We will help define the most practical next step before recommending a build.